Delivering safe, compassionate, and professional care means following clear standards.
Here you’ll find our key policies, available to read and download as PDF documents.
Policy Index
Please select from the list below to view the full document:
- 1. Access and Key Holding Policy
- 2. Accident Reporting Policy
- 3. Appraisal Policy
- 4. Assessing Service User Needs Policy
- 5. Autonomy and Independence Policy
- 6. Business, Management And Planning Policy
- 7. Challenging Behavious, Violence and Aggression Policy
- 8. Complaints and Compliments Policy
- 9. Confidentiality Service User Policy
- 10. Confidentiality Staff Policy
- 11. Coronavirus and Infectious Respiratory Illness Policy
- 12. Death of a Service User Policy
- 13. Disciplinary and Grievance Policy
- 14. Duty of Candour Policy
- 15. Drugs and Alcohol Policy
- 16. Equality and Diversity Policy
- 17. Falls Procedure
- 18. Gifts and Legacies Policy
- 19. Handling Service Users Money Policy
- 20. Health and Safety Policy
- 21. Incontinence Policy
- 22. Infection Control Policy
- 23. Medication Policy
- 24. Meeting Service User Needs Policy
- 25. Moving and Positioning Policy
- 26. MRSA, HIV and AIDS Policy
- 27. Privacy and Dignity Policy
- 28. Quality Assurance Policy
- 29. Record Keeping Policy
- 30. Recruitment and Selection Policy
- 31. Religion and Beliefs Policy
- 32. Responsive Service Policy
- 33. Safeguarding Adult Policy
- 34. Safety for Staff Policy
- 35. Service User Contracts Policy
- 36. Supervision of Staff Policy
- 37. Training and Development Policy
- 38. Whistleblowing Policy
- 39. Tissue Viability Policy